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Smart stock solutions for the city centre

sustainable logistics in the city

Smart urban logistics

Logistiek Bereikbaar is working on making the city centre of Maastricht a cleaner, greener, and safer place to live and work, in partnership with businesses, knowledge institutes, and interest groups. Together we will look for smart and sustainable logistics solutions to improve transport, storage, and distribution efficiency in the city centre. The ultimate goal is to make business and package deliveries, returns, and waste flows cleaner, greener, and more efficient.

Tackling distribution flows

Every day, countless delivery, service, and maintenance companies travel in and out of the city for various reasons: daily groceries, corporate office supplies, fresh products for restaurants, clean laundry for hotels, and waste collection. The result is heavy traffic congestion caused by delivery vans and lorries at specific times. Not all goods are transported as efficiently as they could be. The number of transport movements can be reduced by reorganizing the chain or through mutual coordination. The result is a better quality of life and more efficient supply to shops, restaurants, hotels, offices, and private individuals. 

Fewer journeys, better service

Receiving goods outside the city and then transporting them together to the delivery addresses is a good way to reduce the number of vehicles and relieve pressure on the road network. Fewer journeys with your own car will leave more time to provide even better service to customers.

Online orders

Ordering (and returning) goods online results in many small shipments for different carriers. They drive from customer to customer, often stopping right outside the front door. It would be far more efficient for all involved for customers to collect and return their packages on foot or by bicycle at a nearby location. Collecting your package when it suits you also prevents unnecessary deliveries when you're not home. The carrier can deliver a good portion of the packages to a central location near you or to special locations in the city centre.

Faster by bicycle!

Small shipments and supermarket orders can be delivered by bicycle or another sustainable form of transport. The result: fewer detours, easier stops, and less pollution. Bicycle deliveries allow for the best possible service throughout the day, not just during specific hours.

Our trial offer for the e-cargo bike and the compact electric delivery bike for businesses in South Limburg demonstrates the versatility of bicycles. The e-cargo bike is interesting to a much larger group of businesses than originally thought! This zero-emission form of transport contributes to a cleaner city centre.

Clean and quiet deliveries for hotel, restaurant, and café owners

Cosy terraces and high-quality restaurants contribute to a friendly and welcoming city. To take this hospitality to the next level, we created several initiatives with the help of hotel, restaurant, and café owners, such as a small-scale trial on Vrijthof square with Sligro that involved parking delivery lorries at pre-designated locations. These locations were agreed in consultation with the business owners and were within 250 metres of the driver's customers.

All locations have electricity for the refrigeration installations in the lorries. The drivers can use a small electric dolly for their containers, which means there is no need to move the vehicle. This is a clean and quiet solution for the area. One condition, however, is that customers in the hospitality sector receive their deliveries as much as possible in succession. Otherwise, this solution is not efficient in the long term.

This pilot is being rolled out at several other locations with catering establishments. Hospitality suppliers also contribute to innovative solutions, such as solar panels on the roof of lorries.

Using fixed delivery points means unloading activities cause less inconvenience to other road users, reduces the number of transport movements in the city, and reduces emissions (CO2, particulates, and noise). The success of this concept rests on changing the delivery routes and times in consultation with clients.

Collective waste collection in the city

Due to the separate waste flows (household waste, business waste, paper and cardboard, plastic, organic waste, residual waste, etc.), more and more collection vehicles drive through the city every day. A smart solution would be to combine different waste flows in a collective system for individuals and companies. Maastricht Bereikbaar is currently developing a pilot for Maastricht's Wyck neighbourhood. If the pilot yields positive results, this collective system can be rolled out in other areas as well.

Get involved and share your ideas!

Logistiek Bereikbaar partners with business owners, associations, industry organizations, Centrum Management Maastricht, and the Municipality of Maastricht to develop sustainable urban logistics. In this way, we are contributing to a better climate for companies and a pleasant and healthy living environment for everyone in the city. You can contribute by participating in one of our pilots or by sharing your ideas with us.

Brigitte Vandewall on smart logistics
It’s just so natural to do everything by bicycle
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Kitty Rood about her electric cargo bike
It’s lovely to to feel the fresh air on my face after a day’s work or school, I recommend it to everyone!
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Yves Defesche on the e-cargo bike
So easy to get around in the city centre!
Read more

Also want to make your urban logistics smart? Contact one of our logistics project leaders.

Françoise van den Broek
Projectleider Duurzame Stadslogistiek
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